bok33 Privacy Policy

bok33 collects various types of personal information in order to provide its services. The information listed below is collected at the time of registration on the platform or when using its services:

• Full name, date of birth, and national identity card details (for age verification).
• Email address and mobile phone number (for communication and account security).
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers or bank account details (for processing transactions).
• IP address, device type, browser information, and access time (for security and technical purposes).
• Sports betting and gaming activity history (for responsible gaming and user protection).
• Information provided during customer support communications.

We collect only the minimum necessary information and do not request any unnecessary personal data.

bok33 uses collected information only for the specific and legitimate purposes listed below:

• Account registration, management, and user identity verification.
• Processing financial transactions — deposits (minimum ৳500) and withdrawals (minimum ৳800).
• Providing bonuses, promotions, and personalized offers.
• Ensuring platform security and preventing fraudulent activity.
• Monitoring and supporting responsible gaming practices.
• Ensuring customer service and technical support.
• Conducting analysis to improve platform performance.
• Meeting applicable legal obligations.

bok33 does not sell your personal information to any third party. However, information may be shared in the limited circumstances listed below:

3.1 Service Providers

Payment gateways, technology partners, and game providers — such as Pragmatic Play, Evolution Gaming, Spribe, or other verified providers — may receive a limited amount of information in order to deliver their services. They may use this information only for the purposes agreed upon under contract.

3.2 Legal Obligations

bok33 may be required to disclose information in response to an order from a competent court or a request from a legal authority.

3.3 Fraud Prevention

Specific information may be shared with relevant agencies to ensure platform security and detect fraudulent activity.

Outside of the cases above, no information will be shared with any third party without your explicit consent.

bok33 applies industry-standard security measures to protect your information. Our technical and organizational measures include:

• SSL Encryption: All data transmitted on the platform is protected through TLS/SSL encryption.
• Password Protection: Your password is never stored in plain text — it is stored using a strong hashing method.
• Access Control: Only authorized staff have access to personal information, and only for necessary purposes.
• Firewall and Security Monitoring: Around-the-clock cybersecurity monitoring is in place.
• Regular Security Reviews: Regular security assessments are conducted to identify system vulnerabilities.

However, transmitting information over the internet or storing it electronically is not completely secure — we follow the highest industry standards, but complete security cannot be guaranteed.

The bok33 website uses cookies and similar tracking technologies. Cookies are used for the following purposes:

• Essential Cookies: To keep login sessions active and manage the platform's basic functions.
• Functionality Cookies: To remember your preferences and language selection.
• Analytics Cookies: To analyze user behavior and improve the platform.

You can disable most cookies by changing your browser settings, though this may affect some platform functionality.

bok33 retains your personal information only for as long as it is necessary:

• For active accounts — for as long as the account remains active.
• When an account is closed — for the period required to meet legal obligations.
• Financial transaction data — in accordance with applicable legal requirements.
• Customer service-related information — for a reasonable period after the resolution of a complaint.

After the designated period, data is securely deleted or irreversibly anonymized.

As a bok33 user, you have the following rights over your own information:

7.1 Right of Access

You can request to know what information we hold about you.

7.2 Right to Correction

If there is any inaccuracy in your information, you can request that it be corrected.

7.3 Right to Deletion

In certain circumstances, you can request the deletion of your personal information, though this does not apply where a legal obligation is involved.

7.4 Right to Object to Processing

You can object to your information being used for marketing purposes and opt out of such processing.

7.5 Right to Portability

You can request your information in a structured, machine-readable format.

To exercise these rights, please contact our support team.

bok33 is a platform intended solely for persons aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification steps are taken at the time of registration. If evidence reaches us that a user is below the required age, the relevant account and data will be deleted immediately.

bok33's servers and technical infrastructure may be located in various countries. If your data is transferred outside Bangladesh, equivalent protection is ensured.

We work only with partners that have adequate data protection measures in place and ensure that the necessary contractual provisions are met.

bok33 reserves the right to update this privacy policy at any time. In the event of significant changes:

• A prominent notice will be displayed on the platform.
• An attempt will be made to send a notification to your registered email address.
• The date of the update will be noted at the bottom of the revised policy.

If you continue using bok33 after the changes, you will be considered to have agreed to the revised policy. We recommend visiting this page regularly.

Information related to financial transactions is handled with special care. bKash, Nagad, Rocket, Upay, and bank transfers can be used for transactions on bok33. Regarding information associated with these payment methods:

• Full account details are not stored in our system.
• Payment processing is completed through verified and secure gateways.
• Suspicious transactions are automatically monitored.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800.

Alongside this privacy policy, we recommend reading the following policies together:

• Terms and Conditions — General terms for using the platform.
• Responsible Gaming — Safe and informed gaming practices.
• About Us — An introduction to the bok33 platform.
• FAQ — Answers to common questions.